Medical Records

In November 2014, the Douglas County Clerk became responsible for medical records created through June 30, 2014, for former clients of the Douglas County Mental Health Division. On July 1, 2020 the records for all adult clients (21 and over) met minimum retention requirements under OAR 166-150-0060 and are no longer available. 

Fee Schedule

Please note the revised fee schedule which went into effect April 17, 2015:

Requestor TypeRecords Production FeeEffective Date
Former Mental Health Clients, Healthcare Providers
The Lesser of: (a) $20 for up to 20 pages; $0.50 per page for 21 to 50 pages and $0.25 per page thereafter. An additional $5 is assessed to return records via first class mail. (ORS 192.563) or (b) The actual cost to produce records on an hourly basis rounded to the closest 15 minutes.  An additional $5 is assessed to return records via first class mail. (ORS 192.563)
July 1, 2015
Other Requestors (Attorneys, DHS, Court-related, Third Party Insurance Companies, etc.)
The Lesser of: (a) $30 for up to 10 pages; $0.50 per page for 11 to 50 pages and $0.25/page thereafter. An additional $5 is assessed to return records via first class mail. (ORS 192.563) or (b) The actual cost to produce records on an hourly basis rounded to the closest 15 minutes. An additional $5 is assessed to return records via first class mail. (ORS 192.563)

Currently in Effect (prior to 2013) 

April 20, 2015

Research Fee (applied to requests that produce no medical records)
$10
Currently in Effect (March 1, 2015)
Social Security Administration/Supplemental Security Income (SSA/SSI)
$18 to $22.50 ($18 for 1st through 10th page then increases $0.25 per page over 10; at 20th page, each page thereafter up to 40 pages is $0.10 additional per page); Maximum fee is $22.50 (40 and more pages) - Fees set by SSA
July 1, 2015