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1. How is property valued?
2. What value do I pay taxes on?
3. Why do I have improvements (changed to structures in 2012) on my tax statement when I have made none to my property?
4. How are my taxes calculated?
5. Why did I get two tax statements when I only have one piece of property?
6. How do I change my mailing address?
7. How do I change an incorrect situs address on my account?
8. What do I need to do to add my new married name to my tax account?
9. How do I remove my deceased spouse's name from my tax account?
10. How does ownership change?
11. What is Urban Renewal?
12. How does Urban Renewal work?
13. How is urban renewal funded?
14. What is the Local Option Tax?

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1. What does the Cartography Department do?
2. What do I need to do to add my new married name to my tax account?
3. My spouse is deceased and I need to remove his (her) name from my tax account?
4. How does ownership change?
5. Why did the ownership change on my real property account and not the Manufactured Structure account?
6. I filed a boundary line adjustment survey. Why doesn't the map reflect it?
7. Why doesn't the Planning Department recognize my tax lot as a buildable lot?
8. Why is the road leading to my property not shown on your map? It has a name on it?

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1. What is a Precinct Committee Person, also known as PCP?
2. Who can be a precinct committee person?
3. How long is the commitment?

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1. How do I report an animal bite?
2. What do I do if I find a dead bird or other wild animal?
3. What do I do if I find a bat in my house?

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1. Do I need a food handler card?
2. How do I get a food handler card?
3. Where and when are classes held?

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1. What are exemptions?
2. Who qualifies for a Veteran's Exemption?
3. Who is a veteran?
4. What is a property tax deferral?
5. What deferral programs may I apply for?
6. How do I qualify for one of these deferral programs?
7. How do I apply for a deferral?
8. Does a non-profit organization have to pay property taxes?
9. Can a non-profit organization get an exemption on a bare piece of land to be used as a future building site?
10. We will be buying or leasing property after the April 1 filing deadline, can we still get an exemption?

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1. What are Farm and Forestland assessments?
2. What is the difference between the RMV and the AV?
3. What is the Potential Additional Tax flag that appears on some properties?
4. What does Potential Tax Liability mean?

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1. What do I do if I get married?
2. What do I do if I become legally separated or divorced?
3. What do I do if I have or adopt a baby?
4. What happens if I have a child who reaches the dependent age limit (age 26)?
5. What do I do if I have a death in the family?
6. What do I do when I retire?
7. What do I do if I leave county employment?
8. When can I change something in my benefit plans?
9. What if I move?
10. What if I change employment status (e.g. from part-time to full-time)?
11. What is Employee Assistance Provider (EAP)?

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1. If I want to know about County personnel rules, where can I look?
2. I want to transfer to another department, what do I do?
3. I am being harassed, what do I do?
4. What do I do if I want to work a second job?
5. What do I do if I travel for the County?
6. What do I do if I changed employment status ( i.e., from part-time to full-time)?
7. If I have a salary change (i.e., promotion or raise) when will I get a raise?
8. What do I do if I need time away from work?
9. New Employee Orientation, when is it and what is it?

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1. What do I do if I am injured on the job?
2. I want to report an unsafe condition, what do I do?
3. Can I attend the Central Safety Team (CST) meeting?
4. What types of safety training are available?
5. I have a suggestion to improve safety, who do I tell?

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1. My Manufactured Structure is still on a separate tax statement even though I filed papers to make it Exempt from title and therefore considered to be real property?
2. What is an MS Park Community Relations Fee (formerly the Ombudsman Fee)?
3. What do I do if I want to move my Manufactured Structure?
4. What do I do if I want to sell my Manufactured Structure?
5. Moving a Manufactured Structure?
6. Exempting a Manufactured Structure from title?
7. Demolishing a Manufactured Structure?
8. I have recently married and I want to change my name on the ownership document of my manufactured structure and add my new spouse?
9. I want to add myself or the company I represent as a Security Interest Holder on a Manufactured Structure?
10. I am a landlord wishing to file for abandonment of a manufactured structure?

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1. What are your camping rates?
2. What are park hours?
3. How is the fishing?
4. Can a park be reserved for special events?
5. Do you have WiFi in any of your parks?

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1. Are campfires allowed?
2. What is a campsite?
3. What Is a camping unit?
4. What is a tow vehicle?
5. Is an additional tent allowed in a site with a camping unit?
6. What are camper stay limits?
7. What are check-in and check-out times?
8. How do I change or cancel a reservation?

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1. Is there a disabled veteran discount?
2. Is there a Douglas County resident discount?
3. Are there seasonal rates?

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1. Is alcohol allowed?
2. Are dogs allowed?
3. Are firearms allowed?
4. Are fireworks allowed?
5. Is gold panning allowed?
6. Is hunting allowed?
7. Is metal detecting allowed?

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1. What is personal property?
2. How is personal property assessed?
3. How do I complete the Confidential Personal Property Return?
4. The equipment I use is my personal equipment; must I report it?
5. The equipment I use was a gift to me. How do I report this equipment?
6. We have incorporated since our last filing and the assets do not belong to the corporation, do we still have to report them?
7. Most of the equipment I use belongs to friends and family members. I have no idea of the equipment cost. Must I report equipment I do not own?
8. I only rent an office and all the furniture and equipment belongs to the landlord. Do I still have to complete the personal property form?
9. I lease all my equipment. Must I still complete a Personal Property return?
10. I have a business in my home. Do I need to file a Personal Property Return?
11. What are supplies?
12. May I amend my return after it has been filed?
13. Why don't you lower the values on my asset list?
14. I went out of business prior to January 1st. Must I file a return?
15. I sold my business. Do I need to report this information?
16. Does the Assessor prorate taxes between buyer and seller when a business is sold?
17. I went out of business on January 15th, do I need to file a return and pay personal property taxes?
18. I was not open for business on January 1st. Do I need to report?
19. How much is the late filing penalty?
20. We are an exempt organization. Do we need to file a personal property return?
21. We are a non-profit organization, why are we paying taxes on our personal property?
22. What happens if I refuse to file a Personal Property return?
23. How do I know if my business is located in Douglas County?
24. How do I contact the Assessor's Personal Property Section?

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1. I want to build/place a new house on an undeveloped piece of property that has never been evaluated for septic system approval, what do I do?
2. I want to replace a house with another house, but the new house will be in a different location on the property and I want to install a new system, what can I do?
3. I already have an approved site evaluation (test holes were evaluated) and now I want to install a septic system, what can I do?
4. I have a Construction/Installation permit, but I won't have the septic system installed before the permit expires, what do I do?
5. I have not installed my septic system yet, and my Construction Permit is expired. It's been less than one year since the permit expiration date, what can I do?
6. I have not installed my septic system yet, and it's been more than one year since the permit expired, what do I do?
7. The property owners that I am buying the property from have a valid Construction Permit that is not expired, but they have not yet installed the septic system. No changes to the permit will be needed?
8. My septic tank and/or drain field is failing, what do I do?
9. I want to add one or more bedrooms to my house, what do I do?
10. I want to replace my existing house with another house, and connect it to an existing septic system, what do I do?
11. My house burned down or was demolished, and I want to connect a new house to the existing septic system, what do I do?
12. My property has an existing septic system and the certification was issued more than five years ago, but no buildings are connected to it now. Can I connect a new house or structure?
13. I want to add a commercial business to my residence that will increase sewage flows and/or waste strength into my existing septic system, what do I do?
14. I am selling (or buying) a house, and the lender, buyer, or realtor is requiring an evaluation of the existing septic system, what do I do?
15. I want to expand the size of my house or build a garage and I need to move my septic tank and/or drainfield to meet setback requirements. I am not adding bedrooms, what do I need?
16. My septic system is not failing, but I want to expand the size of my drain field or move my septic tank to a different spot, what do I do?
17. I want to put a bathroom in my garage/shop for personal use. I want to install a septic tank just for the garage/shop, and use the existing drain field connected to my house, can I do this?
18. I am planning to partition my existing lot into 2 or more new parcels (not a subdivision)?

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1. What is a public record?
2. Are there any public records that I may not inspect or copy?
3. What if I have a question about the contents of a public document?
4. When will I be able to inspect or receive copies of the documents?
5. What will it cost to obtain the documents that I seek?
6. When must I pay the costs?
7. What if I have a request for the Douglas County Sheriff's Office?

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1. How is residential property appraised?
2. I recently purchased my newer house and there is no improvement value on my tax statement. Why not?
3. You have valued my house for more than it cost me to build it; why is that?
4. I'm going to build a new garage/carport or add concrete/blacktop to my property. What will my taxes be?
5. Which is less expensive, blacktop or concrete?
6. Are portable buildings and garden sheds taxable?
7. I didn't need a permit for my swimming pool, is it taxable?
8. I need an appraisal to get a loan, can you do that for me?
9. Do I have to let an appraiser on my property?
10. Why are my neighbor's taxes lower than mine?
11. Will you review my property value without an appeal being filed?
12. Why am I not being taxed on my sales price?
13. If I find an error in the square footage of my house or the acreage of my property can a correction be made?

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1. If my Real Market Value is reduced, why won’t my taxes be reduced?
2. If I file an Appeal, do I still pay my property taxes?
3. What happens after I file an Appeal?
4. What if both parties come to an agreement of value before the Board meets?
5. What if both parties still disagree as to the value of the property?

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1. What if my property was damaged/destroyed by wildfires?
2. How do I receive my tax statement if I am currently displaced due to wildfires?